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Office of Student Retention

Established in July of 2020, the Office of Student Retention implements targeted advising interventions for students in need of additional support to be successful. Through collaboration with cross-campus partners, the office identifies these students and provides academic case management, advising students and connecting them with campus resources.

The office also collaborates across campus to coordinate and measure existing initiatives to support student retention and persistence, with a focus on retention efforts beyond the first year.

Appeal of Academic Suspension or dismissal

Statement of Academic Intent

Collaboration with Faculty and Staff

The Office of Student Retention welcomes any opportunity to collaborate with faculty and staff to support students as we identify those in need of additional advising or resources and recruit students to initiatives designed to increase retention. One current such initiative is the Academic Success Coaching initiative, a virtual coaching program to help students adapt to and prepare for changing instructional modalities necessitated by COVID-19, funded by a UNC System grant.

Student with an advisor


How to Refer a Student

Faculty or staff who have identified a student needing additional outreach from Office of Student Retention advisors should submit an Issue Alert about the student within the Navigate system (previously GradesFirst) and select “Retention Outreach” as the issue alert reason, in addition to any other applicable reasons for the alert.
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Student recieving her diploma


Academic Standing and Other Policies

In response to the UNC Board of Governors' Fostering Student Success initiative, WCU has updated policies pertaining to academic standing, course withdrawal, and grade replacement. The changes are meant to create policies that keep students moving forward to the successful completion of their degrees.
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